Full course description
60 minutes
Self-Paced
Earn a Badge
Course Overview
Redefine your leadership through intentional communication,—build trust, foster collaboration, and elevate team performance. Craft impactful messages, navigate context with confidence, and balance relational and task goals to lead with clarity and purpose. Whether you're guiding a team or running a private practice, this course equips you to strengthen client relationships, streamline communication, and create a more effective, values-driven work environment.
Who Should Enroll
Ideal for healthcare professionals, educators, counselors, business leaders, attorneys, dentists, physicians, and nonprofit managers in private practice seeking to lead through effective communication.
Course Instructor
Debra J. Ford, PhD
Associate Dean College of Professional & Continuing Education
Creighton University
Dr. Debra Ford is Associate Dean of the College of Professional and Continuing Education at Creighton University and an Associate Professor in the Department of Interdisciplinary Studies. A seasoned academic leader and former Associate Vice Provost of the Creighton Center for Faculty Excellence, she teaches in the Interdisciplinary Leadership EdD program. Her research centers on leadership and team communication.
What You’ll Learn
By the end of the course, participants will be able to:
- Identify how communication shapes leadership and impacts practice management.
- Examine essential elements of effective workplace communication.
- Analyze messages for clarity, context, audience, and leadership goals.
- Apply communication-driven leadership strategies to enhance daily practice.
Course Outcomes
Communications in Your Practice prepares you to become a more effective, confident leader by mastering communication strategies that build trust, enhance collaboration, and drive performance. Whether managing a team or running a private practice, this course equips professionals with practical tools to improve workplace culture, strengthen relationships, and align messaging with leadership goals. This course is also stackable and can count toward the completion of the Certificate in Practice Management.
FAQ
What are the benefits of completing this course?
Communications in Your Practice provides private practice owners with essential communication skills to build trust, enhance patient/client relationships, and lead your practice effectively. Learn how to craft clear messages, foster collaboration, and drive success from day one.
Does this course count toward the Certificate of Practice Management?
Yes, this is a foundational course for the Practice Management Certificate. Completing this course brings you closer to earning the certificate. To earn the full certificate, you’ll need to complete a total of five courses.
How long does it take to complete?
This course is self-paced, allowing you to learn at your own convenience. Most professionals complete the course in 60 minutes, but you can take as much time as needed to fit your schedule.
How is the course structured?
This course is taught online and asynchronously. This flexible structure allows you to complete lessons at your own pace, making it ideal for busy professionals. This course includes video lessons, downloadable tools and interactive activities to guide your decision-making process.
Can I earn Continuing Education Credits?
Check with your state’s credentialing body to determine if this course is eligible for continuing education credits for your profession.
