Full course description
$895
Hybrid
Earn a Certificate of Completion
Course Overview
This course introduces you to Human-Centered Design (HCD)—an empathy-first, problem-solving approach that starts with people and ends with tested, real-world solutions. You’ll learn to tackle challenges like workflow gaps, care coordination issues and population health needs by designing solutions with purpose, creativity and compassion.
This 10-week course is tailored for busy professionals and includes three required live Zoom sessions for collaborative learning and instructor support.
Participants must come prepared with a defined workplace challenge, such as workflow inefficiencies, care delivery gaps, population health concerns or patient experience issues, which you’ll work on using the HCD process during the course.
Who Should Enroll
This noncredit course is ideal for:
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- Individuals working in community-based organizations
- Nonprofit leaders and professionals
- Mid-career healthcare and public health professionals
- Clinicians, administrators and quality improvement leaders
- Healthcare innovators, care coordinators and UX or service designers
- Public health professionals leading systems change
Course Instructor
Hans VanDerSchaaf, PhD, MPA
Innovation Program Director, Oregon Health & Science University
Hans VanDerSchaaf is an expert in healthcare innovation and digital technology. His systems-based, design-driven approach helps learners turn insights into action.
Tara Eickhoff, PharmD, MBA
Creighton University
Dr. Eickhoff is a Clinical Assistant Professor at Creighton University, where she mentors pharmacy students in medication therapy management and telephonic medication reviews for Medicare Part D beneficiaries. In the Human-Centered Design course, she brings a strong focus on patient-centered care, rural health, and real-world application of pharmacy services.
What You’ll Learn
By the end of this course, participants will be able to:
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- Apply the full human-centered design process—from discovery and ideation to prototyping and testing—to real-world challenges
- Lead innovation initiatives that prioritize peoples’ needs and stakeholder input
- Build practical, people-focused solutions
- Collaborate effectively with diverse teams to generate creative impact
Course Outcomes
Upon completion of this course, you’ll earn a Certificate of Completion from Creighton University, develop a practical solution to a real workplace challenge, strengthen your innovation and leadership skills and build valuable connections with other healthcare professionals.
FAQ
What are the benefits of completing this course?
You'll learn how to solve complex problems with empathy and strategy, while building job-ready skills in design thinking, innovation and leadership. From day one, you’ll apply what you learn to a real workplace challenge, finishing the course with a tested, people-centered solution you can put into action immediately.
What is the career outlook for individuals who complete this program?
With this flexible, job-ready training from Creighton University, you'll stand out as a change-maker equipped to lead innovation and drive better outcomes across the healthcare, community health and nonprofit landscape. Additionally, Human-Centered Design is a valuable skill that can help ensure technology innovations, including the development and deployment of artificial intelligence (AI) platforms, are ethically sound, user-friendly and aligned with patient and provider needs.
What is the weekly time commitment?
Plan for approximately 2-3 hours per week of self-paced study, plus participation in three required live Zoom sessions.
How is the course structured?
The course runs for 10 weeks. Content is self-paced, accessible online anytime and includes three required live Zoom sessions to deepen your learning and build community.
Live Sessions via Zoom (required): April 15, May 13 and June 17 from 7–8:30 p.m. CST
Can I earn Continuing Education Credits by completing this course?
Yes. This course is approved for 30.0 AMA PRA Category 1 Credits™ and 30.0 contact hours for nurses upon completion.
Designed for: Physicians, Physician Assistants, Nurse Practitioners, Nurses, and other interested healthcare professionals.
Category 1
Creighton University Health Sciences Continuing Education designates this live activity for a maximum of 30.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only credit commensurate with the extent of their participation in the activity. AAPA accepts AMA category 1 credit for the PRA from organizations accredited by ACCME.
Nurse CE
Creighton University Health Sciences Continuing Education designates this activity for 30.0 contact hours for nurses. Nurses should claim only credit commensurate with the extent of their participation in the activity.
Accreditation Statement
In support of improving patient care, Creighton University Health Sciences Continuing Education (HSCE) is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
