Full course description





Course Overview
Whether you're managing a solo practice or a multi-specialty group, efficient scheduling drives success and profitability. Scheduling in Your Practice teaches dentists and office managers how to align their schedule with the unique philosophy, strengths and goals of their practice. You’ll learn to design your ideal day, implement goal-oriented scheduling strategies, reduce disruptions, and optimize your team’s time and skills—all key to running a productive, patient-focused and profitable dental practice.

Who Should Enroll
This course is ideal for dental practice owners and partners, office managers and scheduling coordinators, associate dentists and hygienists interested in workflow optimization, and new practice buyers or startup owners seeking operational efficiency.

Course Instructor

Rebecca J. Metzger DDS, D.ABDSM,
Assistant Professor, School of Dentistry
Creighton University
Dr. Rebecca Metzger is a tenure-track Assistant Professor at Creighton University School of Dentistry. A former private practice owner, she teaches courses in Practice Management, Dental Sleep Medicine and more. She specializes in dental sleep medicine and has extensive experience treating patients with special needs.

What You’ll Learn
By the end of the course, participants will be able to:
- Compare and assess various scheduling systems that align with your practice’s unique goals, philosophy, and team strengths.
- Analyze the impact of strategic scheduling on cash flow and profitability.
- Identify strategies for handling common scheduling challenges such as cancellations, no-shows, and unexpected open chair time.

Course Outcomes
Learn how to streamline workflows, improve team communication, and enhance the patient experience. Scheduling in Your Practice covers time management, task allocation, and scheduling strategies like block, double, and open booking, plus tools to reduce no-shows and cancellations. The result is greater efficiency, stronger production, and long-term financial stability for your dental practice. This course is also stackable and can count toward completion of the Certificate in Practice Management.

FAQ
What are the benefits of completing this course?
This course equips you to choose the right scheduling methods for your practice and build a foundation for long-term efficiency and profitability. By completing Scheduling in Your Practice, you’ll be able to boost daily production without adding hours by optimizing time, reducing stress, and eliminating scheduling bottlenecks.
Does this course count toward the Certificate of Practice Management?
Yes, this discipline-specific course is part of the Practice Management Certificate program. Completing this course brings you closer to earning the certificate. To earn the full certificate, you’ll need to complete a total of five courses.
How long does it take to complete?
This course is self-paced, allowing you to learn at your own convenience. Most professionals complete the course in 60 minutes, but you can take as much time as needed to fit your schedule.
How is the course structured?
This course is taught online and asynchronously. This flexible structure allows you to complete lessons at your own pace, making it ideal for busy professionals. This course includes video lessons, downloadable tools and interactive activities to guide your decision-making process.
Can I earn Continuing Education Credits?
Check with your state’s credentialing body to determine if this course is eligible for continuing education credits for your profession.
