Full course description
60 minutes
Self-Paced
Earn a Badge
Course Overview
Healthcare systems are complex and interconnected, making traditional problem-solving methods inadequate. Systems Thinking for Healthcare Leadership offers a holistic approach to understanding and solving healthcare challenges by identifying patterns, relationships and system archetypes. This course introduces key systems thinking concepts and tools to help healthcare leaders create innovative, effective and sustainable solutions, driving long-term improvements in care, efficiency and organizational success.
Who Should Enroll
This course is ideal for healthcare leaders, including nurses, physicians, administrators and managers who seek to improve care delivery, optimize system processes and navigate the complexities of modern healthcare systems.
Course Instructor
Dr. Shelly Luger, RN, DNP, NE-A BC
Associate Professor, College of Nursing
Creighton University
Dr. Shelly Luger is an Associate Professor in the College of Nursing at Creighton University. A board-certified Nurse Executive and leadership coach, she leads graduate nursing leadership programs. Her expertise includes burnout prevention, leadership development, complexity science and global systems leadership in healthcare.
What You’ll Learn
By the end of the course, participants will be able to:
- Understand the core principles of systems thinking and its impact on healthcare outcomes.
- Identify systems archetypes and feedback loops that shape system behavior.
- Discover tools, frameworks, and processes to apply systems thinking effectively in healthcare settings.
- Define strong measures and graphical tools for evaluating system performance.
Course Outcomes
By completing this course, you will gain the ability to apply Systems Thinking for Healthcare Leadership, allowing you to analyze complex systems, identify patterns, and implement effective solutions. You’ll be equipped to improve patient care, drive efficiency, and foster lasting organizational change through strategic thinking. Additionally, you’ll understand how to use visual tools and data to track performance, make informed decisions, and lead sustainable improvements. This course is also stackable and can count toward completion of the Certificate in Practice Management.
FAQ
What are the benefits of completing this course?
Systems Thinking for Healthcare Leadership enhances problem-solving and decision-making skills by teaching systems thinking principles. Learn to use tools like Peter Senge’s disciplines and Dartmouth’s Microsystem Process to optimize patient care, improve performance, and lead sustainable change with data-driven insights. With a focus on evidence-based decision-making, you’ll gain the skills to address root causes, anticipate consequences and evaluate system performance.
Does this course count toward the Certificate of Practice Management?
Yes, this course is part of the Practice Management Certificate program. Completing this course brings you closer to earning the certificate. To earn the full certificate, you’ll need to complete a total of six courses.
How long does it take to complete?
This course is self-paced, allowing you to learn at your own convenience. Most professionals complete the course in under 2 hours, but you can take as much time as needed to fit your schedule.
How is the course structured?
This course is taught online and asynchronously. This flexible structure allows you to complete lessons at your own pace, making it ideal for busy professionals. This course includes video lessons, real-world case studies, downloadable tools and interactive activities to guide your decision-making process.
Can I earn Continuing Education Credits?
Check with your state’s credentialing body to determine if this course is eligible for continuing education credits for your profession.
