Full course description
1 hour
Self-Paced
Earn a Badge
Course Overview
Feedback is one of the most valuable tools for professional growth, yet many people struggle to give it clearly, receive it productively or ask for it consistently. This course helps you develop practical strategies for delivering constructive feedback with respect and participating in performance discussions that drive improvement. By strengthening communication, trust and accountability, you'll be better prepared to support stronger team dynamics, enhance professional relationships and contribute to a culture of continuous learning and growth.
This noncredit course is part of Creighton University’s Inclusion and Belonging Certificate or as an elective in our Leadership Certificate, and supports professionals committed to ethical leadership, purposeful work and inclusive environments.
This course is valid for 1.0 PDCs for SHRM-CP® or SHRM-SCP® recertification.
Who Should Enroll
This course helps professionals develop stronger communication, feedback and relationship-building skills. It's ideal for business professionals, managers, supervisors, team leaders and anyone who wants to improve performance, strengthen workplace relationships and contribute to a culture of continuous growth.
Course Instructor
Becky Nickerson, Ed.D.
Senior Director, Career Leadership Programs
Creighton University
Becky Nickerson is a seasoned facilitator and educator with over 20 years of experience. Her expertise lies in helping individuals and organizations build inclusive cultures through intentional reflection, storytelling and action.
What You’ll Learn
By the end of this course, participants will be able to:
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- Apply strategies for giving feedback that promotes learning, accountability and professional development
- Demonstrate techniques for receiving feedback with openness and professionalism
- Identify effective ways to solicit feedback to improve performance and relationships
- Use feedback conversations to strengthen trust and team dynamics
- Support a culture of continuous learning and improvement
Course Outcomes
You'll gain the ability to give, receive and seek feedback which is essential for professional success. This course focuses on practical, real-world strategies you can apply immediately to improve communication, build trust and support stronger team performance. You'll leave with tools that help turn everyday conversations into opportunities for growth and learning.
FAQs
Can I complete this course on my own schedule?
Yes. The course is fully online and self-paced.
Do I need prior training in diversity, inclusion or leadership?
No. This course is designed for learners at all experience levels who want to develop strategies to guide workplace conversations, performance discussions and team interactions.
How long does it take to complete?
This self-paced course takes approximately one hour to complete.
How is the course structured?
This course is 100% online and self-paced. You can start anytime and progress on your own schedule—ideal for working professionals.
Does this count toward another Creighton credential?
Yes. This course can be applied toward the Inclusion and Belonging or Leadership Certificate.
Does this course offer continuing education credit?
Creighton University is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This program is valid for 1.0 PDCs for SHRM-CP® or SHRM-SCP® recertification.
Do you offer tuition assistance?
We do not offer tuition assistance for lifelong learning courses or certificates. However, Creighton alumni, faculty, staff and eligible partner employees, along with their spouses and dependents, may qualify for a 15% discount. One discount per offering. Other restrictions may apply. Learn more.