Perceptions in Practice

Course Overview

Perceptions influence how we communicate, collaborate and lead—often without our awareness. Perceptions in Practice equips professionals with the awareness and practical strategies needed to recognize how assumptions, implicit bias and lived experiences affect workplace interactions and organizational outcomes. 

In this self‑paced, online course, you’ll explore the difference between intent and impact, examine how implicit and explicit assumptions show up in everyday professional situations and practice evidence‑based strategies to reduce their influence. Through guided reflection, real‑world examples and applied learning, you’ll strengthen self‑awareness, improve communication and foster trust, respect and belonging at work. 

This noncredit course is part of Creighton University’s Inclusion and Belonging Certificate or as an elective in our Leadership Certificate and supports professionals committed to ethical leadership, purposeful work and inclusive environments. 

This course is valid for 1.0 PDCs for SHRM-CP® or SHRM-SCP® recertification.

This noncredit course is ideal for: 

• • Mid-career professionals in HR, learning and development or people-operations roles 
  • Emerging leaders and managers shaping workplace culture 
  • Healthcare, nonprofit and education professionals engaging with diverse communities 
  • Career changers seeking to strengthen interpersonal and inclusive leadership skills 

No prior training is required. This is a welcoming course for learners from all backgrounds. 

What You’ll Learn

By the end of this course, participants will be able to:  

• • Understand how perceptions shape behavior, decisions and workplace culture. 
    
  • Identify examples of implicit and explicit assumptions and describe their potential impact in workplace settings. 
    
  • Apply at least two practical strategies to reduce the influence of assumptions and perceptions in professional interactions and decision-making. 

You’ll gain practical tools to reduce misunderstandings, build stronger relationships, and navigate workplace dynamics with greater confidence and empathy. These skills enhance your effectiveness in leadership, client-facing roles, and team collaboration—and count toward the Inclusion and Belonging Certificate.